Returns & Exchanges
We want you to love your leather goods. If for any reason you're not completely satisfied, we're here to help.
Return Policy
30-Day Returns
Return any item within 30 days of delivery for a full refund or exchange.
Free Return Shipping
We provide prepaid return labels for all domestic returns.
Easy Process
Simple online return request with instant approval for most items.
Exchange Policy
Size Exchanges
Exchange for different size within 30 days. Subject to availability.
Color Exchanges
Exchange for different color within 30 days if available.
Style Exchanges
Exchange for different style within 30 days. Additional cost may apply.
How to Return or Exchange
Start Request
Contact us or use your order confirmation email to start the return process
Pack Item
Package your item securely in original packaging with all accessories
Ship Item
Use provided prepaid label or drop off at any USPS location
Receive Credit
Refund processed within 3-5 business days of receiving item
Return Conditions
✓ Accepted Returns
- • Items in original, unused condition
- • All original packaging and accessories included
- • Returns within 30 days of delivery
- • Proof of purchase (order number or receipt)
✗ Not Accepted
- • Items showing signs of wear or use
- • Customized or personalized items
- • Items returned after 30 days
- • Items without original packaging
Frequently Asked Questions
Can I return a gift?
Yes, gifts can be returned within 30 days. We'll issue a merchandise credit to the gift recipient.
What if my item arrived damaged?
Contact us immediately with photos of the damage. We'll provide a prepaid return label and full refund or replacement.
How long does the return process take?
Once we receive your returned item, we process refunds within 3-5 business days. You'll receive an email confirmation.
Do you offer international returns?
International returns are accepted, but customers are responsible for return shipping costs unless the item was damaged or defective.